About Us

Thanks for choosing "Farmako". Farmako Healthcare Private Limited, a company incorporated in India with its registered address at H.No. 734, Gali No. 1 Azad Nagar, Railway Harthala Colony, Moradabad UP-244001.

Our Farmako team facilitates doorstep delivery of medicines ordered by you and other allied services. ("Services").

You agree that you are 18 and above of age, if you are below 18 years of age you agree that you are represented by a legal guardian to avail the Services.

  1. Our Services

Medicines and other such products ("Products") shall be delivered to the address provided by you at the time of the purchase of our Product. The Products shall be delivered from our Stores. The Products shall be delivered through delivery personnel who are third-party independent contractors.

You may also book lab tests through our application. The lab tests shall conducted by third party diagnostic labs and Farmako operates as a technology provider to enable you to book the tests with the particular lab.

Tele consultation

You may book appointments for an online medical consultation with Farmako's doctors regarding any medical dilemmas or queries you may have. The doctors and medical professionals appointed by Farmako are registered medical professionals who are permitted to provide medical advice.

AI Tool

You can also chat with our AI Chatbot for the purpose of raising queries. Please note that it is an AI Chatbot and not a medical practitioner. The Chatbot provides answers to your queries through algorithmically generated responses collected through publicly available data, statistics, reports and similar content.

  1. Record Keeping

Farmako also allows you to keep all your health and medical records in its portal

In order to open an account we will need the following details:

  1. Name
  2. Phone number
  3. Email ID
  4. Age
  5. Address
  6. Gender

Once you have opened your account you can upload your medical records pertaining to hospitals visited, test results, medicines purchased etc. You permit us to share these Records with the Hospitals affiliated with us, such that if you visit any of these hospitals, if you so consent, they will be able to access your Records.

We are also partnering with the Government for the purpose of the Ayushman Bharat Digital Mission and creation of the Unique Health ID ("UHI") and building a Health Locker. You will be able to open an Ayushman Bharat Health Account ("ABHA"). This will be as per the guidelines of the Government of India. You can provide your UHI to a registered hospital/ medical practitioner who will upon your consent be able to access your Records.